Who We Are
LensMap is a platform that connects photographers ("Creators") with clients seeking photography services. We are committed to protecting your privacy and processing your personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).
Support: info@lensmap.io
Legal inquiries: legal@lensmap.io
Data Protection Officer: privacy@lensmap.io
About This Notice
This Privacy Notice explains how we collect, use, share, and protect your personal data when you use our platform. It applies to all users of LensMap, including visitors, registered users, and Creators.
Data We Collect
Account Data
- Email address (required for account creation)
- Password (stored securely hashed)
- Telegram ID and username (if you link your account)
Profile Data
- Full name
- Profile photo
- Biography/description
- Phone number (optional)
- City and country
- Professional specializations (for Creators)
Content You Create
- Photos and images you upload
- Videos you upload
- Projects and portfolio works
- Chat messages with other users
Location Data
With your explicit consent, we may collect your precise location to show nearby photographers and locations. You can disable this at any time in your device settings or browser. Location sharing is entirely optional.
Payment Data
Payment processing is handled by Stripe. We do not store your full card details. We receive only transaction confirmations and limited card information (last 4 digits, card type) for record-keeping.
Technical Data
- IP address
- Device type and operating system
- Browser type and version
- Usage patterns and interaction data
How and Why We Use Your Data
We process your personal data only for specific, legitimate purposes. Below is a summary of our processing activities and their legal bases under GDPR:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation & management | Email, password, profile data | Contract (Art. 6(1)(b)) |
| Providing platform services | Profile, content, messages | Contract (Art. 6(1)(b)) |
| Processing payments | Transaction data, booking details | Contract (Art. 6(1)(b)) |
| Platform communications | Email, messages | Contract / Legitimate Interest |
| Location-based features | GPS coordinates, city | Consent (Art. 6(1)(a)) |
| Service improvement & analytics | Usage data, technical data | Consent (Art. 6(1)(a)) |
| Marketing communications | Email, preferences | Consent (Art. 6(1)(a)) |
| Platform safety & fraud prevention | Account data, activity logs | Legitimate Interest (Art. 6(1)(f)) |
| Legal compliance | All relevant data | Legal Obligation (Art. 6(1)(c)) |
Legitimate Interests
Where we rely on legitimate interests, we have conducted a balancing test to ensure our interests do not override your rights. Our legitimate interests include maintaining platform security, preventing fraud, and improving our services. You have the right to object to processing based on legitimate interests.
Who We Share Your Data With
We do not sell your personal data. We share data only as necessary to provide our services:
Service Providers
- Cloud Hosting
- Media Storage
- Video Streaming
- Email Services
- Payment Processing
- Analytics
- AI Services
Other Platform Users
Your public profile information, portfolio works, and reviews are visible to other users. Chat messages are visible only to conversation participants.
Legal Requirements
We may disclose data when required by law, court order, or to protect our legal rights.
International Data Transfers
Some of our service providers are located outside the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place:
- Transfers to countries with an EU adequacy decision
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Data Privacy Framework certification (for US transfers)
How Long We Keep Your Data
We retain your data only as long as necessary for the purposes described in this notice:
| Data Category | Retention Period |
|---|---|
| Account data | Until account deletion + 30 days grace period |
| Content (photos, videos, projects) | Until you delete it + 7 days for backups |
| Chat messages | Until account deletion |
| Payment records | 7 years (legal requirement) |
| Technical logs | 90 days |
Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Restriction: Limit how we process your data
- Right to Data Portability: Receive your data in a machine-readable format
- Right to Object: Object to processing based on legitimate interests or marketing
- Right to Withdraw Consent: Withdraw consent at any time (without affecting prior processing)
How to Exercise Your Rights
To exercise any of these rights, please contact our Data Protection Officer:
Right to Lodge a Complaint
If you believe we have not handled your data correctly, you have the right to lodge a complaint with your local data protection supervisory authority. A list of EU data protection authorities is available at: https://edpb.europa.eu/about-edpb/about-edpb/members_en
Automated Decision-Making
We do not use your personal data for automated decision-making or profiling that produces legal effects concerning you. Our recommendation features (e.g., suggested photographers) use basic algorithms and do not constitute profiling under GDPR Article 22.
Children's Privacy
LensMap is not intended for users under 18 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.
Data Security
We implement appropriate technical and organizational measures to protect your personal data:
- Encryption of data in transit (TLS) and at rest
- Strict access controls and authentication
- Regular security monitoring and testing
- Security assessments of third-party vendors
Cookies and Similar Technologies
We use cookies and similar technologies for essential functionality, analytics, and (with your consent) marketing purposes. For detailed information about our use of cookies, please see our Cookie Policy.
Changes to This Notice
We may update this Privacy Notice from time to time. We will notify you of material changes by email or through a notice on our platform. We encourage you to review this notice periodically.
Contact Us
If you have questions about this Privacy Notice or our data practices, please contact us:
General inquiries: info@lensmap.io
Privacy & data protection: privacy@lensmap.io
Legal matters: legal@lensmap.io